Atlanta Falcons Ticketmaster Outage Leaves Fans Frustrated
Ticketmaster experienced an outage on Sunday, September 11, 2023, leaving many Atlanta Falcons fans unable to purchase tickets for the team's home opener.
The outage began around 10:00 AM ET and lasted for several hours, affecting both online and phone sales.
Fans who were trying to purchase tickets were greeted with error messages and were unable to complete their transactions.
Ticketmaster has not yet released a statement about the outage, but it is believed to have been caused by a technical issue.
The outage caused widespread frustration among fans, many of whom had been waiting for months to purchase tickets to the Falcons' home opener.
Some fans reported being on hold for hours with Ticketmaster's customer service line, while others were unable to get through at all.
The Falcons released a statement on Twitter, apologizing for the inconvenience and saying that they were working with Ticketmaster to resolve the issue.
The outage was eventually resolved around 2:00 PM ET, but many fans were still unable to purchase tickets.
Ticketmaster has been experiencing a number of outages in recent months, leading to widespread criticism of the company's customer service.
In June, Ticketmaster was forced to cancel the sale of tickets to Bruce Springsteen's Broadway show after its website crashed.
The company has also been criticized for its high fees, which can add hundreds of dollars to the cost of a ticket.
The Falcons' home opener is scheduled for Sunday, September 18, 2023, against the New Orleans Saints.